This document lists all the available support documents. It has sections for Windows and Macintosh problems.

Windows 10 Support: We are currently working our way through our products and currently we have yet to discover any problems with the latest versions on Windows 10.

To contact our technical support please fill out our online form giving as much information as possible about your problem. Please include details of the machines you have tested it on and if appropriate attach a file which illustrates the problem.

If you would like to complete our customer satisfaction questionnaire then please click here.

Windows

• W0007 Installing Betsi the Tudor Dog, The Evacuees, Patch The Puppy, Find it, Fix it or Guardians of the Greenwood to run from a Network drive.
• W0012 Problems running Assessment Disk in secure environments.
• W0014 Maths Circus Acts 1, 2 & 3 Data File Permissions. (Maths Circus Acts 1 & 2 have been superseded by Maths Circus Acts 4 & 5)
• W0015 SuperSpell 2 Database Server Connection Problems.
• W0016 SuperSpell Assessment Disk Printing Problems.
• W0017 SuperSpell 2 Exiting When Loading Problems. (SuperSpell 2 has been superseded by SuperSpell 2 Recharged)
• W0018 Error installing SuperSpell 2 Database Server.
• W0019 Error running Maths to Win: Games of Strategy on Windows Vista and Windows 7.
• W0020 Unattended SuperSpell 2 Recharged Install Information.
• W0021 Problems running Assessment Disk on Windows 7 or later.
• W0022 Problems running Assessment Disk on Windows 10.

Macintosh

• W0015 SuperSpell 2 Database Server Connection Problems.
• M0002 SuperSpell 2 Mac OS X performance improvements and Exiting When Loading Problem fix. (SuperSpell 2 has been superseded by SuperSpell 2 Recharged)

Return to the top of this document.

Return to Home